01Who we are

Fusioned Performance Engineering is the trading name of Nextgen Engineering Pty Ltd, ABN 50 685 417 163. In these terms, Fusioned, we, us and our refer to that company.

Our business and returns address is 1/82 Cosgrove Road, Strathfield South NSW 2136, Australia. Contact orders@fusioned.com.au about orders, returns and warranty claims. General, trade and privacy enquiries go to info@fusioned.com.au. You can also call +61 2 7205 7099.

We primarily sell performance parts. Workshop services are available upon request and require a separately approved written quote.

All products we sell are Fusioned-branded. We work with manufacturing partners in various countries. Country of manufacture is product-specific; the Fusioned brand or an Australian dispatch address does not indicate that every product is manufactured in Australia.

02Your contract and legal rights

These terms and the relevant Shipping and Delivery, Returns Refunds and Cancellations, Warranty and Consumer Guarantees, Preorders and Custom Orders, and Product Fitment and Motorsport policies are made available before purchase. They apply when you accept a quote or place an order on that basis. Browsing does not oblige you to buy. Clearly agreed order-specific terms apply to the extent they vary these general terms.

Nothing in our terms, policies, product notices or quotes excludes, restricts or modifies a guarantee, remedy or liability that cannot lawfully be excluded, including under the Australian Consumer Law. Mandatory protections applicable to an international customer also prevail.

03Accounts and ordering

You must be legally capable of entering the contract. If ordering for a business, you must have authority to act for it. Provide accurate contact, delivery and relevant fitment information, protect your login details and tell us promptly about suspected unauthorised access. You are responsible for orders you authorise; you are not automatically responsible for every unauthorised use of your account.

We may temporarily restrict account access where reasonably necessary to address fraud, security or material misuse. Where practicable, we will explain the reason and allow you to respond. This does not remove rights relating to an existing purchase.

An order is your offer to purchase. A receipt acknowledgement alone is not acceptance. We accept when we confirm acceptance, capture payment rather than merely obtain an authorisation, or commence work with your approval, whichever happens first. A quote's stated validity period applies; where none is stated, please confirm that it remains current before accepting it.

Before acceptance we may decline an order where we cannot supply it or there is a genuine fitment, legal, payment-security or pricing-error issue. We will release any payment authorisation or return any amount refundable to you promptly. After acceptance, we will not cancel or change an order merely by treating its terms as provisional: any cancellation or change must have an agreed or lawful basis, and applicable refund and other remedies remain available.

04Product descriptions and specifications

The product page or accepted quote identifies the product, configuration, inclusions and availability. Optional components or illustrative configurations shown in images are included only where the description says so. We remain responsible for supplying goods that match their description and any agreed purpose.

Check the listed fitment and tell us about modifications and relevant supporting components. If you rely on our advice about a particular purpose, tell us that purpose and the relevant build details. Standard catalogue orders, including standard preorders and standard made-to-order products, do not require separate approval of drawings or measurements. For genuinely custom work, any approval of drawings, measurements or specifications does not remove our responsibility for our own design, manufacture or advice.

We will obtain agreement before substituting a materially different product or specification in an accepted order.

05Prices and payment

Full payment is required when placing a product order, including a preorder or made-to-order order. Production or dispatch arrangements may depend on cleared funds, as disclosed before purchase.

Use the payment methods offered at checkout or on your invoice. Available methods can vary with the order, currency, device and payment provider.

Consumer prices include GST and unavoidable charges where required by law. Delivery, optional extras and any additional amounts we collect are disclosed before you commit. International import charges are explained in the Shipping and Delivery Policy. A quote does not exclude a tax or charge that the law requires us to include or disclose.

The store offers a currency selector. Check the final checkout or invoice for the currency and total in which you will be charged. Your bank or payment provider may apply its own conversion rate or fees. We do not control those charges.

We may apply a payment surcharge only where necessary, permitted by applicable law, network rules and our merchant agreement, and within the permitted cost limit. Any surcharge is disclosed before purchase. We will not apply a prohibited surcharge.

The price of an accepted order will not increase without your agreement or another lawful basis. Additional work requires your approval. These terms do not restrict your right to dispute an unauthorised or incorrect payment or seek assistance from your payment provider.

06Availability and delivery

The listing or quote distinguishes stock products from preorders and products requiring manufacture. Production and delivery estimates are identified as estimates; an agreed delivery commitment still applies. We will tell you about a material delay and the available options. An event outside our control does not automatically remove a delivery obligation or a right to cancel, obtain a refund or recover compensation.

Our Shipping and Delivery Policy governs delivery arrangements. Ownership passes on full payment. Risk of accidental loss or damage passes when you or your authorised recipient receive the goods, except where mandatory law provides otherwise.

07Installation and use

Products must be installed by an appropriately qualified and experienced professional mechanic or engine builder. Some products or configurations also require tuning or calibration before use. Follow the product's application, installation, inspection and maintenance requirements and the Product Fitment and Motorsport Notice.

On-road, racing and off-road use are possible where suitable for the advertised application and lawful in the location of use. Professional installation does not itself establish road approval. A claim about a particular approval applies only to its stated configuration and conditions.

08Returns and warranty

The Returns Refunds and Cancellations Policy explains voluntary returns and statutory remedies. The Warranty and Consumer Guarantees Policy sets out our additional product warranty and claim process. Consumer guarantees operate independently of the voluntary return window and any additional warranty period.

09Workshop services

Workshop services require approval of a written quote covering the agreed scope. Payment is 50% on approval to commence and 50% upon completion. Any job-specific cancellation terms must be disclosed and agreed before commencement and remain subject to applicable law.

If you request cancellation after approval, we will stop avoidable work and commitments as soon as reasonably practicable. We may retain or charge the reasonable value of authorised work completed and reasonable, documented costs actually incurred for your job that cannot reasonably be recovered, reused or avoided. We will take reasonable steps to limit loss, account for costs saved and resale or reuse value, and provide an itemised explanation without recovering the same work or cost twice.

The initial 50% is applied against those justified amounts and any excess is refunded. We retain the entire initial payment only where the justified amounts equal or exceed it. A claim beyond payments received requires a lawful basis under the accepted quote; there is no automatic additional penalty. These charges do not reduce a refund or other remedy owed for our breach, a consumer-guarantee failure or an applicable statutory cancellation right.

The additional 12-month product warranty does not, by itself, create a separate 12-month workshop-service warranty. Services retain all applicable consumer guarantees and any express commitments in the accepted quote.

10Website content and use

We or our licensors retain rights in our branding, photographs, drawings, technical content and website materials. You may use them to evaluate, purchase, install and maintain products for your own or your business's use. Commercial republication or use of our branding requires permission unless otherwise allowed by law. Purchasing goods does not transfer our design or brand intellectual property.

Do not interfere with website security, introduce harmful code, attempt unauthorised access, impersonate others or use automated systems in a way that unreasonably burdens the service. Linked third-party websites have their own terms and privacy practices.

11Responsibility for loss

Responsibility for a failure or loss depends on its cause and applicable law. To the extent legally permitted, we are not responsible for loss caused by misuse, incorrect installation, unsuitable tuning or maintenance failures for which we are not responsible. This does not exclude loss caused or contributed to by our product, instructions, advice, breach or negligence.

We do not exclude compensation that the law requires for reasonably foreseeable loss, or liability that cannot lawfully be excluded. These terms do not impose a blanket purchase-price cap on statutory remedies or a blanket exclusion of labour, engine damage or other consequential loss.

12Complaints and changes

Contact orders@fusioned.com.au with the issue, relevant order details and the outcome you seek. We will consider the matter promptly and fairly. You may use an applicable regulator, fair trading body, tribunal, court or other lawful complaint process without first completing an internal procedure where the law permits.

Revised terms apply prospectively. The version accepted for an order continues to govern it unless a change is required by law or agreed with you. If a provision is invalid, the remainder continues to operate to the extent lawful.

These terms are governed by the laws of New South Wales, Australia, with non-exclusive jurisdiction in its courts. This does not deprive a consumer of mandatory protections or the right to bring proceedings in another forum available under applicable law.